Best for account questions, data issues and anything that needs a written trail.
Support
We are here when something breaks
Answers to the questions we get most often, plus the fastest way to reach a human when the answer is not here.
How support works
Every request lands with the same team that builds the platform. We answer in the order messages arrive, Monday to Friday, and we tell you what we know rather than what sounds reassuring.
Ways to reach us
Contact form
Send a structured message from the contact page and we will reply to the address you provide.
Help articles
The questions below cover most of what people ask before they write to us.
Frequently asked questions
Tap a question to read the answer.
Crypto prices come from live public market feeds. Stock and metal candles are generated for demonstration and are always labelled as simulated market data.
Legal documents
The full terms that govern your use of the platform and the way we handle personal data.