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Write to us any time. We read everything that arrives.
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Questions about the platform, your account or the analysis tools — send a message and we will come back to you.
Support centre
Account, access and billing questions are handled by the support team.
SupportWhere we are
Valletta, Malta. We work as a distributed European team, so email and the form below are the fastest way to reach us.
Valletta, Malta
Support hours
Monday to Friday, 09:00–18:00 CET. Messages sent outside these hours are answered on the next business day.
Response time
We reply to every message within one business day.
Looking for a quick answer?
Most questions about accounts, data sources and the analysis tools are already answered in the support centre.
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